We care about your business.
Introducing
OpenEdge Callpop can do all of this for you utilizing your existing phone system!
Drive
Revenue
10% More reviews
equals more revenue
Drive customer reviewsCollect unpaid balances
Attract new customers
Communicate
Effectively
With customers who prefer
text messages
Two-way text messagingCustomer caller ID
Targeted customer messages
and education
Engage Your
Customers
Drop your no show rate
by up to 80%
Appointment Reminders Recare and recall
Engage and retain customers
A smarter, easier way for you to communicate with your customers, all within your business management software.
With OpenEdge Callpop you can:
Enhance your
customer’s experience
Increase your
profitability
Improve your
social reputation
Streamline your
front office operations
Experience
Understand key customer details,
before you answer the phone:
- Balance owed
- Appointment times and history
- Personal information (birthdays, anniversaries, etc)
- All family members
- Additional communication notes
Enhance customer relationships
with easy to use tools:
- 2-way texting and appointment reminders
- New customer welcome messages
- Video introductions of staff
- Google directions sent to customer’s phones
Profitability
Office analytics available through OpenEdge Callpop help you:
- Track your progress and make process improvements
- Make key staffing decisions with calls per day/hour
- Increase new customer conversion rates
Reputation & Reviews
Combined with the OpenEdge Customer Engagement Suite which offers reputation management all from one easy portal, OpenEdge Callpop allows you to send review requests to your customers with a custom message.
